About INTO
INTO is a pioneering Canada-based technology company at the forefront of AI innovation. We specialize in developing cutting-edge conversational AI solutions while partnering with organizations to guide their AI transformation journey. Our expertise lies in creating and implementing intelligent solutions that enhance communication, automate processes, and optimize customer experiences across multiple industries.
What makes us unique is our integrated approach: we don't just advise – we build and implement transformative AI solutions. Our team members benefit from exposure to both product development and strategic implementation, creating an exceptional environment for professional growth. As a rapidly growing company in Montreal's vibrant AI ecosystem, we're committed to pushing the boundaries of what's possible in AI while maintaining a collaborative, innovative culture.
Role Description
We're seeking a full-time Product Manager to play a pivotal role in shaping the future of conversational AI solutions. This position offers a unique opportunity to work across the full spectrum of our business, providing a comprehensive view of the AI technology landscape and its practical business applications.
As Product Manager, you'll drive the evolution of our AI-driven products while leveraging insights from client implementations to ensure our solutions meet real-world business needs. You'll collaborate with our distributed team across North America and North Africa to deliver impactful solutions that bridge the gap between cutting-edge AI technology and practical business value.
This role is ideal for a bilingual professional (English-French) who thrives in a dynamic environment and is passionate about both product development and strategic implementation. You'll have the opportunity to:
Shape product strategy based on both market research and direct client insights.
Lead cross-functional teams across development and implementation projects.
Drive innovation in conversational AI while ensuring practical business value.
Build deep expertise in AI product development and enterprise implementation.
Responsibilities
Define and communicate a clear product vision and roadmap aligned with business goals.
Conduct market research to identify customer needs, competitive landscape, and emerging trends.
Collect and prioritize product requirements from various stakeholders, including users, business teams, and engineering.
Develop and maintain a well-structured product backlog, ensuring alignment with the overall strategy.
Create PRDs (Product Requirement Documents) with detailed specifications and actionable items.
Plan and prioritize features based on user needs, business goals, and resource availability.
Ensure that delivered features meet functional requirements, user expectations, and quality standards.
Oversee and coordinate testing efforts to gather feedback and refine features pre-launch.
Work closely with designers, engineers, and marketing teams for seamless product development and launch.
Communicate progress, product updates, and changes to stakeholders, ensuring alignment and buy-in.
Regularly conduct user testing to ensure the product delivers an excellent user experience.
Gather and analyze user feedback to make continuous improvements and enhance product value.
Monitor product performance metrics to inform future enhancements.
Use insights to adjust and optimize product features post-launch.
Drive key product-related events, such as sprint planning, reviews, and retrospectives.
What You'll Need to Succeed
Experience: 5+ years of experience as a Product Manager, preferably within a startup or fast-paced environment.
Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
Problem-Solving: Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
Customer Focus: Strong understanding of customer needs with a commitment to delivering user-centric solutions.
Adaptability: Ability to thrive in a dynamic environment with changing priorities.
Collaboration: Proven track record of collaborating effectively in cross-functional teams.
Communication Skills: Excellent verbal and written communication skills in English, with the ability to clearly articulate product decisions and strategies.
Strategic & Creative Thinking: A creative thinker capable of identifying innovative solutions and product enhancements.
Analytical Skills: Strong data-driven decision-making skills, with experience in using analytics tools to guide product improvement.
Documentation: Examples and at least one sample of effective documentation delivered in the past.
Attention to Detail: Meticulous attention to detail and a commitment to delivering quality products.
You'll Thrive at INTO if You...
Are excited by conversational AI's potential - you see the transformative possibilities of our technology while staying focused on creating real value for customers through practical implementation.
Balance innovation with execution - you can envision how our AI solutions will evolve while effectively managing today's product priorities and client needs.
Are a natural bridge-builder - you enjoy connecting with both technical and business stakeholders, translating complex AI concepts into clear value propositions.
Take ownership in ambiguity - you're comfortable leading product decisions in the rapidly evolving AI landscape, using data and market insights to guide the way.
Are energized by our growth stage - you see the opportunity in building foundational product processes and are ready to help shape INTO's future.
Why Join INTO?
Innovative Environment: Join a fast-growing AI company in Canada’s thriving tech ecosystem, working with cutting-edge conversational AI technology that transforms how businesses interact with their customers.
100% Remote Role: Work with a diverse, passionate team distributed across the world in a flexible hybrid environment.
Impactful Work: Gain unique exposure to multiple industries and complex business challenges while shaping innovative AI solutions.
Collaborative Culture: Be part of a culture that values innovation, continuous learning, and work-life balance, with regular team events and professional development opportunities
Competitive Compensation: Receive competitive compensation that reflects your skills and experience.